IBM Mega Walk-in Drive for Freshers on 28th Dec 2015

Written by  on December 24, 2015 
IBM is an American multinational technology and consulting corporation which deals with system integrity services,consulting operations to various clients throughout the world.Now they conduct walk-in drive for freshers on 28th Dec 2015.

Name of the Company: IBM

Job Role: Technical Support Representative

Educational Qualification: Any Graduate

Required Experience: 0 – 3 Years

Job Location: Delhi, Noida

Expected Salary: As Per the Industry

Job Description:

Candidates who are looking forward to work in IBM should have the following skills.

You will be involved in solving technical query & Trouble shooting.

Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature.

Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.

You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.

Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.

Assist in End to End Problem, Change and Incident Management.

Should have proven knowledge of Computer systems and functions. Eg. Laptop, Desktop & Printers.

Should possess proven knowledge of mobile devices like Blackberry, I Phone, other smart phones etc.

Should have proven knowledge of operating systems like Windows.

Proven communication Skills to be able to effectively communicate with customers over Phone / email.

Knowledge on Mail clients like Lotus and MS Outlook.

Good Communication Skills

Company Profile:
IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. IBM has been expanding its footprint in India – and has a presence in over 200 cities and towns across the country – either directly or through its strong business partner network.

Walk-in Details:

Walk-in Date: 28th Dec 2015

Walk-in Time: 11 AM

Venue:
Gurgaon:

IBM India Pvt. Ltd.,

Unitech Cyber Park,

Tower-B, 11th Floor,

Sec-39, Gurgaon – 122001

Nearest Metro Station: Huda City Centre

Noida:

IBM India Pvt. Ltd.

Noida – UNITECH INFOSPACE PLT 20/21,Bldg 2 ,1st floor Sec-135 NOIDA

Nearest Metro Station: Botanical Garden

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