Handling Negative Reviews & Feedback

Written by  on June 6, 2018 

I can't say I'm surprised at how many people I see who don't know how to handle negative reviews. I mean, sure, I can't say any of us particularly enjoy receiving negative reviews, but they aren't the end of the world. On the contrary, negative reviews can even a great opportunity to showcase your professionalism to prospective customers. After all, how you treat your customers when they're angry says a lot about who you are as a business owner.

Now, I'm not going to get into how to prevent…

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